Do you know who you are?

One of the biggest stumbling blocks in an online business is its identity.  How does your online presence conform to your real world store front?  When you look at your web site, do the graphics (logo, header, and colors) match up with your printed matter? (Business cards, postcards, tri-fold brochures)  Does your e-mail reflect the same?  Can any Joe/Jane customer take one look at your site and see your company as a partner in solving his/her problem?  Do any of these questions ring a bell?

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